Privacy Policy

This Privacy Policy explains how EARly (“EARly”, “we”, “us”) collects, uses and protects the personal information you share with us through this website, our forms, phone calls and home consultations. Last updated: August 12, 2026.

Information We Collect

When you book a consultation, request a callback or contact us, we may collect your name, phone number, email address, PIN code / area, and details you share about your or a family member’s hearing needs. We do not collect payment information through this website.

How We Use Your Information

We use your information to respond to your enquiry, schedule and conduct hearing consultations and trials, provide after-sales support, and share relevant updates about your appointment. We do not sell your personal information to third parties.

Health-Related Information

Details you share about your hearing concerns are used solely to prepare for and provide your consultation, and are handled with the same confidentiality as any other patient information.

Cookies

This website may use basic cookies to keep it functioning correctly and to understand overall visitor traffic. You can disable cookies in your browser settings; some features may not work as intended if you do.

Sharing of Information

We do not share your personal information with third parties except where necessary to deliver our services (for example, our own clinical staff attending your home visit), or where required by law.

Data Retention

We retain your information for as long as needed to provide our services and maintain appropriate patient records, after which it is securely deleted or anonymised.

Your Rights

You may ask us to access, correct or delete the personal information we hold about you at any time by contacting us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of this website after changes are posted means you accept the updated policy.

Contact Us

For any questions about this Privacy Policy or your personal information, please contact us at info@earlyhearing.com or care@earlyhearing.com.